Effective date: 18 September 2026
This notice explains how Dynomax handles the personal information you provide when requesting a dynamometer quotation or contacting our team through Google Ads lead forms, dynomax.ee, email, telephone or WhatsApp.
Who to contact
Osaühing Dynomax (Dynomax OÜ), Estonian registry code 11315362, is responsible for handling your enquiry. Our customer contact address is Laevastiku 3C, Tallinn, Estonia. For questions about your information or to exercise your rights, email info@dynomax.ee or call +372 509 4142.
Information in an enquiry
Depending on the form or contact channel you choose, we receive your name, company details if provided, email address, telephone number, country, the type of dynamometer you are interested in, and the message or technical requirements you send us. The current Google Ads quotation form asks for your name, phone number, email address, country and preferred product category. Please do not include sensitive personal information in a quotation request.
How your information is used
We use enquiry details to respond to your request, recommend suitable equipment and accessories, prepare pricing and delivery information, and continue the related sales or support conversation. Information is handled to take steps you request before a contract, to perform a contract where applicable, or for the legitimate interest of responding to business enquiries and managing customer relationships. Applicable legal obligations may also require us to retain transaction records. Where processing depends on consent, you may withdraw it without affecting earlier lawful processing.
Providing enquiry information is voluntary. Without a usable contact method or the information needed to understand your request, we may be unable to reply or prepare a quotation. You can contact us by email instead of submitting a Google form.
Contact channels and service providers
Our team and the communication or IT services involved in receiving, storing and answering your request process the relevant information. A request made within Google Ads is first handled through Google's service; a WhatsApp conversation also uses WhatsApp's service. Their handling of information on their own platforms is described in the Google Privacy Policy and WhatsApp Privacy Policy. These services may involve processing outside your country or the European Economic Area. Their notices explain the locations and safeguards applicable to their services; you may also contact us for information about the handling of your enquiry.
How long enquiry information is kept
The appropriate retention period depends on the status of your enquiry, any continuing quotation or order, customer support and warranty needs, and applicable record-keeping or legal-claim requirements. We retain enquiry information only for as long as it is needed for these purposes. Contact us if you would like information about a particular record or wish to request its deletion.
Your choices and rights
Subject to applicable conditions, you may request access, correction, deletion, restriction or portability of your personal data, and object to processing based on legitimate interests. You may object to direct marketing at any time. Send requests to info@dynomax.ee; we may need to verify your identity before disclosing or changing records. You may complain to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) or your local supervisory authority.
This notice covers enquiries and related correspondence. The privacy and cookie choices of Google, WhatsApp and other services remain available through those services.